“One evening earlier this year I received a call from Discovery Insure informing me that the vehicle I had recently bought for my teenage daughter had been involved in a collision," says Robert, an engineer from Johannesburg.
All Discovery Insure vehicle insurance options offer the ImpactAlert safety feature, which notifies a Discovery Insure consultant when your insured vehicle experiences any sort of severe impact. G-force is recorded via satellite tracking and immediate action is taken to ensure your safety.
“My daughter, Sarah’s (20), phone was off as was my wife’s. Discovery called again to tell me Sarah’s vehicle was in an accident. As a parent, the images and emotions that are attached to such a call, are indescribable. The caller said: -˜Don’t worry, we have dispatched emergency vehicles to the scene and they gave me the address where she was.
"I got to the scene of the accident as quickly as I could; it took about 10 minutes. When I arrived I found Netcare 911 and the towing services already there. "It was such as relief to see the situation being managed swiftly and professionally," says Robert.
"What was comforting was that authorisation had been given to a reputable towing company to remove my daughter’s car, as tow truck drivers sometimes have a reputation for bully tactics and exorbitant costs.
"Fortunately no one was seriously injured. Of the five drivers involved, four were friends of Sarah, and they were all on their way to a gym class when the accident happened."
Sarah and her friends all have Discovery Insure’s Young Adult benefit, exclusively for drivers under the age of 26. Because young people are statistically more prone to road accidents, this benefit offers extra protection and rewards for driving well, such as a Rewards Fund, fuel rewards, and discounts with Uber, Road Trip and Scooter Angels -“ to help them cut down on late night driving. (Research shows that people are 10 times more likely to have accidents when driving between 23:00 and 04:30.)
"Discovery Insure called twice more in the next hour or so to check that all was well, and asked if we needed any further assistance. We all went to the police station to report the incident and got a case number.
"I arrived at my broker’s office a few days later to do the admin that is usually required to lodge an insurance claim. I was delighted to hear no paperwork was necessary as he had already received notification of the accident and nothing else was required. I could even view all the details of the claim online via ClaimsView. It couldn’t have been easier.
"I found Discovery Insure to be professional, dependable, organised, and efficient. This is the difference that sets them apart. I am extremely impressed and will certainly be recommending Discovery Insure to my friends and colleagues. They will be in good hands.”
The content for the above featured story was supplied by Discovery Insure. To get car insurance that calls emergency services when you can’t, click here.
“One evening earlier this year I received a call from Discovery Insure informing me that the vehicle I had recently bought for my teenage daughter had been involved in a collision," says Robert, an engineer from Johannesburg.
All Discovery Insure vehicle insurance options offer the ImpactAlert safety feature, which notifies a Discovery Insure consultant when your insured vehicle experiences any sort of severe impact. G-force is recorded via satellite tracking and immediate action is taken to ensure your safety.
“My daughter, Sarah’s (20), phone was off as was my wife’s. Discovery called again to tell me Sarah’s vehicle was in an accident. As a parent, the images and emotions that are attached to such a call, are indescribable. The caller said: -˜Don’t worry, we have dispatched emergency vehicles to the scene and they gave me the address where she was.
"I got to the scene of the accident as quickly as I could; it took about 10 minutes. When I arrived I found Netcare 911 and the towing services already there. "It was such as relief to see the situation being managed swiftly and professionally," says Robert.
"What was comforting was that authorisation had been given to a reputable towing company to remove my daughter’s car, as tow truck drivers sometimes have a reputation for bully tactics and exorbitant costs.
"Fortunately no one was seriously injured. Of the five drivers involved, four were friends of Sarah, and they were all on their way to a gym class when the accident happened."
Sarah and her friends all have Discovery Insure’s Young Adult benefit, exclusively for drivers under the age of 26. Because young people are statistically more prone to road accidents, this benefit offers extra protection and rewards for driving well, such as a Rewards Fund, fuel rewards, and discounts with Uber, Road Trip and Scooter Angels -“ to help them cut down on late night driving. (Research shows that people are 10 times more likely to have accidents when driving between 23:00 and 04:30.)
"Discovery Insure called twice more in the next hour or so to check that all was well, and asked if we needed any further assistance. We all went to the police station to report the incident and got a case number.
"I arrived at my broker’s office a few days later to do the admin that is usually required to lodge an insurance claim. I was delighted to hear no paperwork was necessary as he had already received notification of the accident and nothing else was required. I could even view all the details of the claim online via ClaimsView. It couldn’t have been easier.
"I found Discovery Insure to be professional, dependable, organised, and efficient. This is the difference that sets them apart. I am extremely impressed and will certainly be recommending Discovery Insure to my friends and colleagues. They will be in good hands.”
The content for the above featured story was supplied by Discovery Insure. To get car insurance that calls emergency services when you can’t, click here.
