Courtesy of strong sales and a growing customer base over the past two years, Haval Motors SA has taken the opportunity to investest in its parts operations and move into a larger distribution centre in Gauteng.
Haval, a subsidiary of Great Wall Motors (GWM), has been part of the wave of success the Chinese conglomerate has been riding over the past few years. Despite being available in South Africa since 2007, the automaker has found its stride after the introduction of Haval’s new lineup of vehicles in 2022. This growing success has been the reason behind investments in parts operations and a larger distribution centre in Gauteng.
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According to Yusuf Patel, Head of Aftersales at Haval Motors SA, “Our business and customer base grew significantly during the last two years adding significant year-on-year growth to our vehicle parc, number of dealers and customer base. We outgrew our current parts distribution centre too, and have been looking for a new facility since April last year. To date, it has been really challenging, and we have ensured daily focus on minimising customer inconvenience while being exceptionally constrained and challenged in daily parts operations at the current parts distribution centre. Therefore, moving to our new parts distribution centre in Waterfall (Midrand) is exciting for us and our customers, as we can really step up another gear to re-affirm our commitment, brand confidence, and delivery of industry-leading customer experience.”
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GWM further adds that the new facilities are a step forward in the local economy and automotive industry, while serving as a commitment for customers in South Africa. With the facility comes the opportunity to streamline processes and operations for the Chinese automaker which will expedite their service for maintenance and repairs of vehicles across the dealer network.
“The new facility will allow us to hold significantly higher optimised levels of parts stock and more part numbers to support our customers, dealerships, vehicle parc and sales growth. More importantly, to provide our customers with the on-going brand confidence we have achieved to date, that this investment is for their on-going peace of mind where parts availability and competitive parts pricing will always be paramount when buying a new vehicle.” concludes Yusuf Patel..
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